Effective Date: July 10, 2026
At Skillman Pets, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you use our website, create an account, place an order, contact us, or otherwise interact with our services.
This information may include:
- Full name
- Billing and shipping address
- Email address
- Telephone number
- Payment and transaction information
- Order history
- Account information, if you create an account
- Information you provide when contacting customer support
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general usage information.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Process payments and transactions
- Arrange shipping and delivery
- Send order confirmations and shipping updates
- Provide customer support
- Respond to questions, requests, or inquiries
- Manage customer accounts
- Improve our website, products, and services
- Detect, prevent, and address fraud, unauthorized activity, or security issues
- Maintain website functionality and security
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice where required.
3. Payment Information
Payments may be processed through third-party payment processors.
Skillman Pets generally does not directly store complete payment card information on our own servers. Payment information may be collected and processed by the payment provider according to its own privacy policy and security practices.
We recommend reviewing the privacy policy of the payment provider used during checkout for additional information about how payment information is handled.
4. Shipping and Delivery Information
To fulfill your order, we may share necessary information with shipping carriers, delivery providers, fulfillment partners, and other service providers involved in delivering your purchase.
Information shared may include:
- Recipient name
- Shipping address
- Telephone number, where required
- Order or delivery information
Only information reasonably necessary to complete the delivery service should be shared.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand how visitors use our website, and support certain website features.
Cookies may help us:
- Keep items in your shopping cart
- Maintain session information
- Remember website preferences
- Understand website traffic and usage
- Improve website performance
- Support security and fraud prevention
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.
6. Analytics and Website Technologies
We may use analytics and similar technologies to understand how visitors interact with our website.
These technologies may collect information such as:
- Pages viewed
- Time spent on pages
- General device information
- Browser information
- General geographic or technical information
- Website interaction data
This information helps us understand website performance and improve the customer experience.
7. Marketing Communications
If you choose to subscribe to marketing communications, we may use your email address to send information about products, promotions, updates, or other relevant communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication.
Transactional communications, such as order confirmations, shipping notifications, and important service-related messages, may still be sent when necessary to fulfill your order or provide requested services.
8. How We Share Personal Information
We may share personal information with trusted third-party service providers when reasonably necessary to operate our business and provide services to you.
These providers may include:
- Payment processors
- Shipping and delivery providers
- Website hosting and technology providers
- Analytics providers
- Customer support services
- Fraud prevention and security providers
- Professional service providers
We do not sell your personal information as a standalone product.
We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect our rights, customers, website, or business.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
For this reason, while we work to protect your information, we cannot guarantee absolute security.
10. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services
- Complete and maintain transaction records
- Provide customer support
- Meet accounting and business requirements
- Resolve disputes
- Prevent fraud or misuse
- Comply with applicable legal obligations
When personal information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of where appropriate.
11. Children’s Privacy
Our website is intended for a general audience and is not directed toward children.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or applications.
Skillman Pets is not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
13. Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain marketing communications
- Request information about how your personal information is used or shared
Some requests may be subject to applicable legal requirements, exceptions, or verification procedures.
To make a privacy-related request, please contact us using the information provided below.
14. California Privacy Rights
If you are a California resident, you may have additional privacy rights under applicable California privacy laws.
Depending on the circumstances, these rights may include rights to know, access, correct, delete, or limit certain uses of personal information, as well as rights related to certain disclosures or sales of personal information.
Skillman Pets does not sell personal information as a standalone product.
If you wish to submit a privacy request, please contact us using the contact information below. We may need to verify your identity before completing certain requests.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, legal requirements, or privacy practices.
When we make changes, we will update the Effective Date shown at the top of this policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
16. Contact Information
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Business Name: Skillman Pets
Email: support@skillmanpets.us
Telephone: +1 718-803-3635
Business Address:
49-16 Skillman Ave
Woodside, NY 11377
United States
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM
Important Information
By using the Skillman Pets website, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy is intended to explain our general privacy practices and does not limit any rights you may have under applicable federal, state, or local privacy laws.