ABOUT SKILLMAN PETS

About Skillman Pets

Skillman Pets operates a physical pet store in Woodside, New York, and an online store at skillmanpets.us.

Official Online Store

skillmanpets.us is the official online store of Skillman Pets, located at 49-16 Skillman Ave, Woodside, NY 11377, United States.

The business offers selected products for dogs and cats. The current online range includes interactive toys, puzzle feeders, treat-dispensing toys, rope toys and portable water bottles.

Customers can review product information and available purchasing options on the website or contact the store for information about physical-store availability.

Last updated: 11 July 2026

Dog and cat with pet products
Front of the Skillman Pets physical store
PHYSICAL STORE

Physical Store Information

Skillman Pets has a physical store at the address below. Customers may visit the location to view products available in-store.

Store address49-16 Skillman Ave, Woodside, NY 11377, United States

Online and in-store stock may differ. Customers looking for a particular product should contact the store before visiting.

Customer service hours displayed online may not always represent the opening hours of the physical store.

STORE BACKGROUND

Physical and Online Shopping

Skillman Pets provides two ways to review available products. Local customers can visit the physical store, while online customers can browse products displayed on the website.

The physical store may contain items that are not listed online. The online store may also display products or variations that are not available at the physical location. Availability is subject to stock changes.

CURRENT ONLINE RANGE

Dog and Cat Products

The online collection currently focuses on play, treat activities, puzzle feeding and portable hydration.

Dog using pet toys

Dog Products

  • Braided rope toys
  • Interactive puzzle toys
  • Treat-dispensing toys
  • Portable water and treat bottles
  • Products for walks and travel
Cat using interactive pet toys

Cat Products

  • Interactive puzzle feeders
  • Fish-shaped activity toys
  • Treat-related play products
  • Products for indoor activity
  • Portable hydration products
PRODUCT PAGES

Product Information

Customers should read the complete product listing before placing an order.

Listing Details

A product page may include the product name, features, materials, dimensions, colour options, intended use, package contents, care instructions and safety information.

Product Images

Minor visual differences may occur because of lighting, photography, screen settings, packaging updates or manufacturing changes.

Selecting an Item

Customers should check size, materials, available options and intended use before purchasing a product for an individual pet.

AVAILABILITY

Stock and Listing Changes

Products may become unavailable because of stock changes, supplier availability or operational requirements. New products may be added and existing products may be updated or discontinued.

Product prices, colours, materials, dimensions, packaging and specifications may change when a listing is updated.

Information Applying to an Order

The information shown on the relevant product page when an order is placed will normally apply to the purchase, subject to correction of an obvious listing or pricing error.

If a product becomes unavailable after an order is placed, the customer should be contacted using the details supplied during checkout.

ONLINE ORDERS

How Online Ordering Works

Customers should provide accurate information at every stage of checkout.

01

Browse

Review products currently displayed online.

02

Read

Check product details, options and safety information.

03

Select

Choose an available option and add it to the basket.

04

Checkout

Enter billing, delivery and contact information.

05

Payment

Use a payment method displayed during checkout.

06

Updates

Review order and delivery communications.

STORE POLICIES

Payment, Shipping and Returns

Customers should review the applicable policy pages before submitting an order.

Payment

Enjoy secure checkout with WooPayments, featuring encrypted transactions and trusted payment processing to keep every purchase safe and protected.

Shipping

Reliable shipping across the United States with processing in 1–2 business days and delivery in 4–7 business days. Enjoy free standard shipping on orders over $300 USD, or pay a flat $15 USD on orders up to $300 USD.

Returns

Enjoy hassle-free returns with our 30-day return policy. Eligible items can be returned within 30 days of delivery, making your shopping experience simple and worry-free.

PET SAFETY

Choosing a Suitable Product

A suitable product may depend on the pet’s age, breed, size, weight, strength, chewing behaviour, activity level and individual play habits.

Customers should follow the product-specific instructions supplied with an item.

Use and Inspection

  • Choose an appropriate product size and design.
  • Supervise play where appropriate.
  • Inspect toys for damage or loose parts.
  • Remove damaged products immediately.
  • Do not treat any pet toy as completely indestructible.
CUSTOMER SUPPORT

Contacting Skillman Pets About an Order

Customers may contact Skillman Pets about products, physical-store availability, online orders, payments, delivery, cancellations, returns or refunds.

For an existing order, include enough information for the enquiry to be identified.

Information to Include

  • Full name
  • Order number
  • Email address used for the order
  • Product involved
  • Description of the enquiry
  • Photographs if an item arrived damaged
BUSINESS INFORMATION

Contact Skillman Pets

Use the details below for product, store or order enquiries.

Business NameSkillman Pets
Address49-16 Skillman Ave, Woodside, NY 11377, United States
Customer Service HoursMonday to Friday, 9:00 AM–5:00 PM
Shopping Cart
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